Cancellation and Refund Policy

This policy outlines how you can cancel or seek a refund for any training course purchased through our platform. Under this policy:

Cancellation Requests

Within 1 Day:Cancellations are accepted only if the request is made within 1 day of the purchase date. If you wish to cancel your registration, please contact us within this timeframe.

After 1 Day: Cancellations requested after 1 day from the purchase date may not be entertained. If you have already accessed course materials or participated in any part of the course, cancellations will generally not be accepted.

Refunds

Eligibility: Refunds may be requested if you cancel within the 1-day window mentioned above. Beyond this period, refunds are typically not issued unless there are exceptional circumstances.

Refund Process: Once a refund request is approved, it will be processed within 5 business days.

Course Access and Participation

Access Issues: If you encounter technical issues or difficulties accessing course materials, please report them to our support team as soon as possible. We will work to resolve these issues or provide alternative solutions.

Course Quality

Unsatisfactory Experience: If you find that the course does not meet your expectations, please inform our customer support team within 1 day of the course start date. We will review your feedback and may offer a solution, which could include a partial refund or course exchange, at our discretion.

Special Cases

Warranties and Guarantees: For courses that come with specific guarantees or warranties, please refer to the terms provided with the course or contact our support team for guidance.

Contact Information

Support Requests: For any cancellation or refund requests, or if you have any issues with course quality, please contact our customer support team through email at [email protected].

Please ensure you review this policy carefully before making a purchase. By completing your purchase, you agree to these terms.